Profile

Eric is an Experience Director with over 15 years of experience leading teams to create thoughtful, impactful digital experiences. His work focuses on empowering cross-disciplinary teams through collaboration, clarity, and trust. Throughout his career, Eric has emphasized mentorship, supported autonomy and professional growth, and navigated complex organizational environments across both agency and in-house settings. He brings a structured, user-centered approach to translating complex needs into meaningful, well-considered design outcomes.

Eric began his career shadowing and interning at LAGA, where he spent ten years building a strong foundation in design practice. After earning his BFA from Maine College of Art & Design, he joined the studio Puelle Design before moving to England to complete a master's degree at the London College of Communication. He then consulted with British and European cultural institutions and architecture practices, including Zaha Hadid Architects. His career continued in New York, where he held roles including Senior Designer at Union Design, UX Art Director at The Wall Street Journal, Design Manager at IBM - Watson Health, Experience Design Lead at JPMorgan Chase, and most recently, Associate Experience Director at Publicis Sapient.

In addition to his professional practice, Eric has contributed to design education as an assistant professor on LCC's FdA/BA Design course and as a dissertation advisor at LCC, Edinburgh Napier University, Camberwell College of Arts, and Central Saint Martins. He has also run design workshops at both LCC and Kean University.

Website development by Richard Sweet.

Capabilities

  • Creative direction
  • Design leadership
  • Experience design
  • Visual design
  • Interaction design
  • Experience strategy
  • Product strategy
  • Design systems
  • UX Architecture
  • User research

Work experience

  • Publicis Sapient — New York, NY
  • The Wall Street Journal — New York, NY
  • JPMorgan Chase — New York, NY
  • IBM - Watson Health — New York, NY
  • Union Design — New York, NY
  • Zaha Hadid Architects — London, UK
  • Eric Eng Design — London, UK
  • Puelle Design — Yarmouth, ME
  • Lipson, Alport, Glass & Associates (LAGA) — Northbrook, IL
 
  • Consulting (US)

  • Addison
  • Apple
  • Carol A. Wilson Architect
  • Delta Air Lines
  • Gyroscope AI
  • Gavin Engler Architect
  • Hilton
  • MKG
  • NYU Langone Health
  • New York Times
  • Perch Interactive
  • System1 Group
  • Consulting (UK & EU)

  • AA School of Architecture
  • Alan Higgs Architect
  • Hamilton Architect
  • KASCEN
  • Press Association
  • Royal Academy of Arts
  • Royal Museum for Central Africa
  • Walters & Cohen Architects
  • Zaha Hadid Architects
  • Publicis Sapient

  • Alberstons Media Collective
  • Goldman Sachs
  • Mayo Clinic
  • Pfizer
  • UnitedHealthcare
  • US Bank
  • Verizon
  • IBM - Watson Health

  • Froedtert & MCW
  • Mayo Clinic
  • Memorial Sloan Kettering
  • Pfizer
  • Teva Pharmaceuticals
  • Union Design

  • Brookfield Asset Management
  • Brookfield Private Equity
  • Brookfield Real Estate
  • Bloomberg
  • Gensler
  • Nomura
  • West Point Military Academy
  • Puelle Design

  • Attatish Mountain Resort
  • Boyne Resorts
  • Sunday River Resort
  • Suglarloaf Resort

Certifications & Training

  • Certified SAFe® Practitioner
  • IBM Design Thinking Practitioner
  • Pivotal Labs Agile/Lean Software Development

Links